Apparel FAQ

When does the apparel site open?

The apparel site is now open quarterly.

After an order is placed, when will it arrive?

The apparel site is open once a quarter for 2 weeks. After the site closes, the vendor has up to 2 weeks to produce, ship and deliver orders.

If an order isn't being shipped, where can I pick it up?

After the orders are completed and delivered to the church, they can be picked up in the Next Steps area. If needed, you will be contacted by email to pick up your order.

What if there is an issue with an order?

If you have any issues with your order please email the church at office@refineryohio.com and we will do our best to help you.

Additional questions?

Please email the church at office@refineryohio.com.